This Privacy Policy describes how TLG Academy collects, uses, and protects the personal information you provide when using our research services. TLG Academy is committed to protecting your privacy and ensuring the security of your personal information.

1. Information We Collect

Personal Information: When you use our research services, we may collect personal information such as your name, email address, contact information, academic institution, and other information necessary to provide our services. Communications: We may collect information from your communications with us, including emails, messages, and feedback submitted through our website or other communication channels.

2. How We Use Your Information

Providing Services: We use the information we collect to provide research services tailored to your needs, communicate with you, and respond to your inquiries. Communication: We may use your contact information to send you administrative messages, updates about our services, and promotional offers. You can opt out of receiving promotional communications at any time.

3. Information Sharing

Service Providers: We may share your personal information with trusted third-party service providers who assist us in providing our services, such as IT service providers and marketing partners. Legal Compliance: We may disclose your information if required by law or in response to legal process, such as a court order or subpoena.

4. Data Security

TLG Academy takes reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard security protocols to safeguard your data. Despite our efforts to protect your data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights

You have the right to access, correct, or delete your personal information. You may also request that we restrict the processing of your information or object to its processing under certain circumstances. To exercise your rights or request assistance with managing your personal information, please contact us using the information provided in the "Contact Us" section below.

7. Changes to This Privacy Policy

TLG Academy reserves the right to update or revise this Privacy Policy at any time. We will notify you of any changes by posting the updated Privacy Policy on our website.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@tlgacademy.co.za